So if we can Roof, all of a sudden we get the budget to hire who CPJ wants and this will take us to the promised land? My original point is CPJ has a budget for his assistants (per all the posters on GTSwarm). Because of this constraint, he can't get who he wants for DC, so he has to "settle" for something less. Accordingly, we get poor results. CPJ tries again and same result. Now we are on DC #3 and same result. He is to blame. Or maybe as you suggest, the management of this company does not give him the resources he needs to succeed. If that's the case, then there is no hope going forward. If management of the company won't give the resources to get "who he wants", then how is firing Roof and hiring another person who CPJ doesn't want going to improve the D?