Tapatalk Issue

awbuzz

Helluva Manager
Staff member
Messages
12,104
Location
Marietta, GA
Is anyone else having problems accessing via Tapatalk?

Tapatalk works for other forums.

Since last update have been having "Failed to connect..." and "Handshake failed" when accessing gtswarm.
Has gotten worse the last few days. Doesn't matter if on various wi-fi access points or on 4G.

Have cleared cache to no avail.

Any suggestions appreciated, especially if you have experienced the same issue and able to get resolved.
 

awbuzz

Helluva Manager
Staff member
Messages
12,104
Location
Marietta, GA
Did uninstall of tapatalk, shut down phone, restarted phone ran apk for tapatalk 4.13.

Able to sign in on other two GT Sports forums, but still get the dreaded "Failed to connect to forum, please check with forum administrator if this problem exists".

Not even getting the "Handshake failed" error when trying to sign in.

Frustrated :mad:

I want access to the best GT Sports Forum via tapatalk :D to make access on the go so very nice!
 

awbuzz

Helluva Manager
Staff member
Messages
12,104
Location
Marietta, GA
Anyone else having issues connecting with Tapatalk? (yes I know this has nothing to do directly with this thread :) .)
 

John

Peacekeeper
Staff member
Messages
2,418
Confirming the issue and working on it.

Thought I fixed this after the upgrade last week but apparently not.
 

John

Peacekeeper
Staff member
Messages
2,418
Hey guys,

This issue has been semi-fixed, waiting on Tapatalk's support team to respond to one of my tickets to figure out if there is a better fix.

In the mean time, if you continue to get errors trying to connect using Tapatalk, you may need to delete and re-follow GT Swarm on the Tapatalk app.

Can someone using Apple confirm their tapatalk is still working as before?

Thanks!
 

awbuzz

Helluva Manager
Staff member
Messages
12,104
Location
Marietta, GA
Thanks...
couldn't connect. :(
Will Delete GTSWARM.
To off phone.
Restart phone.
Clear Tapatalk cache.
Find and Join GTSWARM...
and....

SUCCESS YEAH!!! THANK YOU John!

(don't know if the off, on, cache clearing, et al were necessary but did them to remove as many variable as possible.)
 

deeeznutz

Helluva Engineer
Messages
2,329
Anyone else having issues with being redirected to the App Store to download some dumb game when opening threads? It's been doing that on & off for the past couple weeks on my phone. Really annoying
 

awbuzz

Helluva Manager
Staff member
Messages
12,104
Location
Marietta, GA
Not having that issue (thankfully).
Try clearing the cache first.
If still a problem, uninstall the App, power down, power up (duh) and re-install the Tapatalk App from the Play Store.

Good luck.
 

awbuzz

Helluva Manager
Staff member
Messages
12,104
Location
Marietta, GA
Never mind... Magically started performing... (Darn good work!!)

with last Tapatalk update - version 4.2.0 , do have you heard from anyone with connection issues?
Goes into "loading" but no further.
Have powered down, etc. Going on 6+ minutes in loading cycle as I tap this note.

Thanks in advance.
 
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