Just read the rejection stories, sorry guys we were in the same boat. Daughter applied for entry in 2018. Dotted all the i's and crossed all the T's. 34 ACT, 4.0 GPA from a prep school out of state with alumni parent, yada yada. We did it all. Acceptance day we were sure there would be a letter. Nothing. She was absolutely crushed. So she called.
Get this - admissions screwed up the application process because of an apostrophe in our last name. She addressed all needed items initially that went into her file. But there was a few remaining items that were sent in later near the registration deadline (I don't recall what) that weren't applied to her application portfolio, but were added to a separate bin under her name but without the apostrophe. So two different applications, neither complete without the other half because of two different last names.
Admissions even admitted it was their mistake, and when we asked when she could expect her letter, they said they couldn't fix it, it was too late, and she would have to wait until the following year. I ripped them a new *** right on the spot and told them how embarrassing it was for the school I always bragged about couldn't get a last name with an apostrophe right in the computer system when Mississippi State and Ole Miss didn't have any issues with THEIR system and had already accepted her into honors college. I gave them pure hell.
The director of admissions or some such manager therein called us back the next day to tell me they had reserved her a transfer spot for the following year. Wife told them to shove it up their *** (not her exact words but close), our daughter would attend engineering school at a university which had admissions software that could handle an apostrophe or at least an admissions director that could figure out how to fix their own mistake.
Were we rude? I don't care, it was a once in a lifetime opportunity for her to get that letter and they screwed it up. Now it IS possible she didn't make the cut in Admissions, but that isn't what was communicated to us.
In the end I had to tell her that for important things like that in life, she has to follow up. She took it for granted that admissions could handle her application and it cost her. So yes, it all was her own fault for not checking. Hard lesson learned.