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Issues with Youtube TV
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<blockquote data-quote="RonJohn" data-source="post: 749589" data-attributes="member: 2426"><p>I don't think that any of the TV service providers are unfriendly to customers with respect to pricing and channel availability. AT&T and Comcast do have terrible customer service reputations. The customer just doesn't have any interaction with nor any knowledge of the content providers, so the TV service provider gets all of the anger from customers.</p><p></p><p>I think the issues with programming availability and pricing has more to do with the market changing. 20 years ago you had to have cable or satellite to get programming. Now you can get basically a "cable" package for streaming live TV on the internet. You can also get on demand programming with many services. Even local TV stations are making a large portion of their revenue from carriage fees instead of ads. The only real reasons anyone needs live TV are sports and awards programming. Other than that, there isn't anything that you couldn't just put on demand and let people stream it. The internet streaming "cable" services started as a way to spend less money and still have live TV. I don't think that is where things will be 10 years from now, or maybe even 5 years from now. I think the content people, MLB, NBA, Disney/ESPN, Comcast/Universal, etc. will all end up cutting out the TV service providers entirely. It won't end bundling, as Disney/ESPN will probably make you subscribe to a large portion of their content in order to get any of their content. </p><p></p><p>TV channels can't make as much money with ads as they used to and are pushing for higher and higher carriage fees. TV service providers can't keep subscriber pricing low and pay higher and higher carriage fees to TV channels. Customers don't want to lose TV channels and don't want to pay higher pricing for service. It is just a changing market that is in flux and is painful for all involved.</p></blockquote><p></p>
[QUOTE="RonJohn, post: 749589, member: 2426"] I don't think that any of the TV service providers are unfriendly to customers with respect to pricing and channel availability. AT&T and Comcast do have terrible customer service reputations. The customer just doesn't have any interaction with nor any knowledge of the content providers, so the TV service provider gets all of the anger from customers. I think the issues with programming availability and pricing has more to do with the market changing. 20 years ago you had to have cable or satellite to get programming. Now you can get basically a "cable" package for streaming live TV on the internet. You can also get on demand programming with many services. Even local TV stations are making a large portion of their revenue from carriage fees instead of ads. The only real reasons anyone needs live TV are sports and awards programming. Other than that, there isn't anything that you couldn't just put on demand and let people stream it. The internet streaming "cable" services started as a way to spend less money and still have live TV. I don't think that is where things will be 10 years from now, or maybe even 5 years from now. I think the content people, MLB, NBA, Disney/ESPN, Comcast/Universal, etc. will all end up cutting out the TV service providers entirely. It won't end bundling, as Disney/ESPN will probably make you subscribe to a large portion of their content in order to get any of their content. TV channels can't make as much money with ads as they used to and are pushing for higher and higher carriage fees. TV service providers can't keep subscriber pricing low and pay higher and higher carriage fees to TV channels. Customers don't want to lose TV channels and don't want to pay higher pricing for service. It is just a changing market that is in flux and is painful for all involved. [/QUOTE]
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