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<blockquote data-quote="85Escape" data-source="post: 347243" data-attributes="member: 3560"><p>I don't have a problem with it at all. The excuse that they are 'part-time subcontractors' is irrelevant. Informing a business that you are unhappy with their performance and are considering another business is actually a positive and pro-active activity. In our business, we view feedback, even angry feedback, as pure gold. Only 1 in 20 customers complain, and most just move on without any communications. So what you see as a threat I see as open communications intended to help resolve the issue in order to maintain the relationship. </p><p></p><p>Do you work for Comcast or something? <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite2" alt=";)" title="Wink ;)" loading="lazy" data-shortname=";)" /></p></blockquote><p></p>
[QUOTE="85Escape, post: 347243, member: 3560"] I don't have a problem with it at all. The excuse that they are 'part-time subcontractors' is irrelevant. Informing a business that you are unhappy with their performance and are considering another business is actually a positive and pro-active activity. In our business, we view feedback, even angry feedback, as pure gold. Only 1 in 20 customers complain, and most just move on without any communications. So what you see as a threat I see as open communications intended to help resolve the issue in order to maintain the relationship. Do you work for Comcast or something? ;) [/QUOTE]
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