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Any reaction to TStan email
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<blockquote data-quote="Vespidae" data-source="post: 343194" data-attributes="member: 2957"><p>I got the email and found it "ok". Why just ok? Until recently (when I downshifted), I ran large, multi-national businesses. Whenever we instituted a change - particularly one that affected customers - we planned in advance for what the change was, execution issues, and responses/recovery scenarios. </p><p></p><p>Seems to me that TStan launched this new gate process without doing any preplanning. "Hey guys - let's use untested scanners at the gates, don't tell anyone, and expect them to make it to their seats on time. Oh yeah ... since most are using their phones to store tickets in their digital wallets, the phones could even run out of power before they make it to the gate. Go Jackets!"</p><p></p><p>Now, he's apologizing for a bungled first stab at security. </p><p></p><p>Here's my beef. Tech is one of the top STEM universities in the world. Our IE program has been ranked number one for what, 50 years? And we still can't figure out how to manage e a queue?</p><p></p><p>Seems to me a missed opportunity to showcase just how good Tech is ... on the field, in the lab, and in the classroom.</p></blockquote><p></p>
[QUOTE="Vespidae, post: 343194, member: 2957"] I got the email and found it "ok". Why just ok? Until recently (when I downshifted), I ran large, multi-national businesses. Whenever we instituted a change - particularly one that affected customers - we planned in advance for what the change was, execution issues, and responses/recovery scenarios. Seems to me that TStan launched this new gate process without doing any preplanning. "Hey guys - let's use untested scanners at the gates, don't tell anyone, and expect them to make it to their seats on time. Oh yeah ... since most are using their phones to store tickets in their digital wallets, the phones could even run out of power before they make it to the gate. Go Jackets!" Now, he's apologizing for a bungled first stab at security. Here's my beef. Tech is one of the top STEM universities in the world. Our IE program has been ranked number one for what, 50 years? And we still can't figure out how to manage e a queue? Seems to me a missed opportunity to showcase just how good Tech is ... on the field, in the lab, and in the classroom. [/QUOTE]
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