GT33
Helluva Engineer
- Messages
- 2,265
You must not be in an occupation where you're managing customers. It can easily be 10x or harder to win a new customer than retaining an old one. Sports is an interesting business because people tend to get more tied to a team, moreso in college sports with the alumnus and parents/friends of students factors. It took 2-4 years for many to leave a relationship many had for a very long time. You don't get that back by saying sorry.I agree, or let students from the north stands move over there. It is a bad look on TV for them to be mostly empty. I sit in the West stands now but used to be in the upper east and they are incredibly good seats. I cannot figure out why the fans we lost over the bad three years we had are not coming back with what CBK has done with the program. We have a very exciting team to support.
The gameday friends around me from 2018 are all gone. The coach transition was badly mishandled, then turned into a train wreck. It did not sit well with anyone I know & certainly not the "Tech Way". There's a family in an adjacent section and an older couple 6 seats over I've seen at every game the last 10 yrs, the only ones in or near my section that have not abandoned GT football out of 100 seats. It was quite a different game experience when I used to chat with a lot of people around us about them & their families, work or common interests, etc. Frankly, it feels more like an NFL experience (business) every weekend now not like being at GT.
Our season ticket retention rate must be atrocious. Batt is 2 years into a solid decade of work to rebuild the fanbase & it starts with the students and young alumni. I hope we keep him happy because he seems like he knows what he's doing.