Site Issues & FAQ

Discussion in 'The Swarm Lounge' started by John, Jul 4, 2013.

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  1. John

    John Peacekeeper Staff Member

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    I will post a list of issues and site FAQs for those that are having problems getting access to the site or have questions about the site.

    If you would like to provide feedback about the site, please see Eric's thread here.

    If you are still having issues with getting your password reset, please email us (include your username).
     
  2. John

    John Peacekeeper Staff Member

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    Password Reset Email Not Being Sent Issue
    There was a problem earlier where some users were not receiving emails from the site when they attempted to reset their password. This problem has now been fixed for all users so please try to reset your password again.​
     
  3. John

    John Peacekeeper Staff Member

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    Check your Spam/Junk Mailbox
    If you are still not seeing a password reset confirmation email, please check to see if your email service provider mistakenly classified the email as spam.​
     
  4. John

    John Peacekeeper Staff Member

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    What does this checkmark icon mean? [​IMG]
    This means that the user is a verified Georgia Tech Athlete (former, current, or future). We reached out to a couple of GT athletes we already knew and asked if they were willing to be recognized as such on the site. We will leave it up to each verified athlete whether or not they want to divulge who they are. We are just testing the waters with this feature.

    If you are a current or former athlete and can provide verification, please message me or Eric.​
     
    Last edited: Nov 27, 2014
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